By creating an order, accepting the customer acknowledgment, and submitting payment, the customer confirms they understand and accept the VPC Media Video Creations service terms.
Rendering begins only after payment capture, legal acceptance, pricing validation, contact validation, and final customer acknowledgment are completed.
AI-generated videos may differ from the exact wording, style, image, scene, timing, voice, music, or creative expectation provided by the customer.
Once rendering begins, orders are generally not refundable because compute resources, AI processing, orchestration, storage, and delivery services are consumed.
The customer is responsible for confirming prompt text, video options, pricing, delivery contact information, and legal acceptance before payment.
Completed videos are delivered by secure download link. Availability windows and access limits may apply.